If relevant, please list the date, time, and the class ID. A detailed description of the issue and screenshots will also help us solve the issue quicker
If you do not have access to your Babbel email currently, please provide another address we can contact you on.
Find this by clicking on the class in the Teacher Portal
In the box above please include: group name (Loxxess, Reply, SIGA, Alcon etc.), group number, (1, 2, 3 etc.), as well as the date and time of the cancelled, including the time zone (CEST, UTC etc.)
Please enter the details of your request. A member of our support staff will respond as soon as possible.